Return Policy

 

We're happy to accept returns up to 14 days after the receipt of your order. 

If you'd like to return or exchange an item, please send an email to orders@desartistes.org

The cost of returning the item to us is your responsibility.

We will not accept returns for any non-faulty items that have been worn and tags removed.

Please note that items should be returned in its original packaging.

In the event of any failure to return any goods to us within the stipulated time limits, even though validly cancelled, we shall have the right to charge any costs of recovery of the goods.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the EU.

You may ship the item using any method you like. The item you are returning is your responsibility until it reaches us.

Returns should be sent to:

Bäumler Handels- und Beteiligungs GmbH, Pündterplatz 4, 80803 Munich, Germany.

We will issue you a full refund (less original shipping costs) as soon as we receive your returned item(s) and given that the item(s) is/are in its original unworn condition. 

Please allow up to 14 days for processing your return and refund.